Figure
Payment Processing
About Figure
Figure is a financial technology company that offers a range of products and services for the blockchain and cryptocurrency industry, including a cryptocurrency lending platform, a mortgage origination platform, and a blockchain-based real estate platform.
Open Positions at Figure
Director Lending Partnership Sales Financial Institutions
About Figure Figure is revolutionizing financial services with its disruptive, scaled, and rapidly expanding technology platform. By capitalizing on the loan origination activities on its platform and extensive network of partners, Figure is poised to deliver and scale new products that enhance efficiency and transparency in the industry. Through the integration of cutting-edge technology, Figure’s platform fosters more transparent and efficient capital markets, bolstered by the growing pool of assets originated on its platform. This transformational journey is fueled by a dedicated team at Figure, characterized by their drive, innovation, collaboration, and passion for building from scratch. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the financial technology space. FastCo Most Innovative Companies Forbes Top 50 Blockchain Companies About the Role Our Figure Lending team is looking for a dynamic, growth-oriented sales leader who can help us scale by identifying new business opportunities and securing partnerships with banks, credit unions, and other licensed financial services entities. In this role, you will build and grow a robust network and be responsible for sourcing and structuring as well as negotiating and implementing a strong portfolio of meaningful partnerships and business opportunities. Collaboration will be a pivotal part of the role with the opportunity to collaborate closely with cross-functional stakeholders across the company and with external partners as you develop and execute partnership strategies. As the Director of Lending Partnership Sales for Financial Institutions, you will be a key driver in shaping Figure Lending's growth and success through strategic partnerships in the space. Your experience and leadership will play a pivotal role in the achievement of our business objectives and the continuous improvement of our partnerships. If you are a dynamic, forward-thinking leader with a passion for driving impactful business relationships with existing relationships in the space, we encourage you to apply. What You’ll Do Develop and apply your insights to identify and drive outreach for growing impactful partnership opportunities for Figure’s Lending as a Service offering and Wholesale platform, focusing initially on our HELOC solutions Lead sales development and drive deal terms, determining the right approach, sizing and scoping the opportunities, identifying risks and ways to mitigate them, and driving the plan for execution Lead communications and serve as the primary point of contact for partner relationships during the sales process Work closely with marketing to develop sales strategies to increase visibility and effectively reach the target audience Provide feedback to leadership and product to consider new product features to meet the needs of partners and customers and drive more relationships Leverage internal and external data to develop business recommendations that generate value for Figure and our partners Build strong relationships with internal stakeholders, acting as a thought partner for product leaders on ways to create great experiences for Figure customers through partnerships Develop and maintain strong relationships with partner organizations Develop a deep understanding of the competitive landscape and industry offerings and provide strategies for success What We Look For 5+ years total in partnerships/business development experience and relationships within the Bank, Credit Union, and financial institution space. Experience with mortgage origination is a plus. Strong sales skills, go-getter mentality Creative and structured thinker who finds ways to unblock challenging problems Great commercial and product instincts Strong communicator comfortable presenting to senior executives and decision-makers internally and externally Data and analysis driven in all business decisions Incredibly responsive, organized and solution-oriented Curious and creative, consistently seeking out ways to improve our partnerships and business Deep and varied experience as a deal maker and growth leader in business development and/or strategic partnerships Experience preparing industry analyses and presentations, and presenting to Executive Leadership, internal and external. Demonstrated success at partnering, prioritizing and balancing needs cross-functionally. Proficiency using HubSpot or other CRM tools Benefits and Perks Competitive salary and growth opportunities Company quarterly performance based bonus Equity stock options package Employer funded comprehensive health, vision, dental insurance and wellness program for employees and their dependents Employer funded life and disability insurance coverage Company HSA, FSA, Dependent Care, 401k, and commuter benefits Up to 12 weeks paid family leave In office, remote, and hybrid work location options Home office and technology stipend for those working outside of a traditional office more than 75% of the time Flexible time-off plan to empower employees to take the time off that they want and need Continuing education reimbursement Routine Team swag deliveries! For CO, NY, CA, and WA residents, the salary range is $125,000 - 150,000/year in addition to variable pay incentive and equity. Actual compensation may vary based on individual candidate experience and location. Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Apply Now:
Senior Manager Revenue Operations
About Figure Figure is revolutionizing financial services with its disruptive, scaled, and rapidly expanding technology platform. By capitalizing on the loan origination activities on its platform and extensive network of partners, Figure is poised to deliver and scale new products that enhance efficiency and transparency in the industry. Through the integration of cutting-edge technology, Figure’s platform fosters more transparent and efficient capital markets, bolstered by the growing pool of assets originated on its platform. This transformational journey is fueled by a dedicated team at Figure, characterized by their drive, innovation, collaboration, and passion for building from scratch. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the financial technology space. FastCo Most Innovative Companies Forbes Top 50 Blockchain Companies About the Role As the Sr. Manager of Revenue Operations, you will support our go-to-market leadership in driving cross-functional productivity and efficiency. You’ll lead the Revenue Operations team in developing our systems (CRM, marketing automation, partner portal, and others). In doing so, you’ll integrate our Sales, Partnerships, Marketing, and Finance teams to achieve critical business goals. What You’ll Do Systems Management - 75% Drive the technical and strategic roadmap for CRM and related systems used across Sales, Partnerships, Marketing, and Capital Markets Connect our CRM, marketing automation, partner portal, and data warehouse integrations to maximize data visibility and integrity Manage dedicated full-time and contract CRM systems-dedicated headcount Ensure the CRM meets all go-to-market operating requirements Work with Marketing to improve our marketing automation solutions’ impact Build pipeline tracking for pipeline review and forecasting, e.g. pipeline coverage analysis Lead system-wide Account- and Contact-level attribution tracking initiative to unify our view of B2B partner touchpoints Maintain appropriate data transmission, accuracy, and reporting for the go-to-market functions Revenue Operations Projects - 25% Drive Sales, Marketing, and Partnerships alignment across the go-to-market motion Manage rules of engagement (ROE) across teams and individuals Support expanding products and services within revenue operations Improve our Sales, Partnerships, and Marketing teams’ efficiency and productivity What We Look For 7+ years of experience in revenue operations or business operations 5+ years of experience with Hubspot and/or Salesforce Financial technology, software, and B2B experience preferred Excellent quantitative and qualitative problem-solving skills Demonstrated ability to think strategically and analytically Strong written and verbal communication – we value the clear articulation of complex ideas Excellent attention to detail, follow through, and a sense of urgency Ability to simultaneously manage multiple projects and prioritize appropriately Benefits and Perks Competitive salary and growth opportunities Company quarterly performance based bonus Equity stock options package Employer funded comprehensive health, vision, dental insurance and wellness program for employees and their dependents Employer funded life and disability insurance coverage Company HSA, FSA, Dependent Care, 401k, and commuter benefits Up to 12 weeks paid family leave In office, remote, and hybrid work location options Home office and technology stipend for those working outside of a traditional office more than 75% of the time Flexible time-off plan to empower employees to take the time off that they want and need Continuing education reimbursement Routine Team swag deliveries! For CO, NY, CA, and WA residents, the salary range is $113,000 - $142,000 with up to a 25% Bonus and Equity. Actual compensation may vary based on individual candidate experience and location. Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Apply Now:
Workce Management Support Analyst
About Figure Figure is revolutionizing financial services with its disruptive, scaled, and rapidly expanding technology platform. By capitalizing on the loan origination activities on its platform and extensive network of partners, Figure is poised to deliver and scale new products that enhance efficiency and transparency in the industry. Through the integration of cutting-edge technology, Figure’s platform fosters more transparent and efficient capital markets, bolstered by the growing pool of assets originated on its platform. This transformational journey is fueled by a dedicated team at Figure, characterized by their drive, innovation, collaboration, and passion for building from scratch. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the financial technology space. FastCo Most Innovative Companies Forbes Top 50 Blockchain Companies About the Role We are seeking a dedicated and detail-oriented individual to join our workforce management team as a WFM Support Analyst. The primary focus of this role is to provide comprehensive support to both the WFM Scheduling Analysts and the WFM Forecasting Analysts. The WFM Support Analyst plays a critical role in ensuring the smooth and efficient operation of our workforce management processes by assisting with scheduling activities, aiding in forecasting tasks, and facilitating effective communication between team members. Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the FinTech space! What You’ll Do Utilize workforce management tools to monitor real-time adherence to schedules and service level agreements (SLAs). Identify and address any deviations from planned staffing levels and service targets. Assist in the creation and maintenance of employee schedules, ensuring alignment with business needs and regulatory requirements. Help manage scheduling tools and software, including data entry, updates, and troubleshooting as needed. Support the gathering and analysis of data for forecasting purposes, including historical performance data, volume trends, and seasonality patterns. Assist in the preparation of staffing forecasts, ensuring accuracy and relevance to business objectives. Help maintain databases and systems used for forecasting and capacity planning activities. Document standard operating procedures (SOPs), guidelines, and best practices related to scheduling, forecasting, and capacity planning. Identify opportunities for process improvement within the WFM department and assist in implementing solutions to enhance efficiency and effectiveness. What We Look For 2+ years of experience in performing WFM functions (specifically scheduling and RTA) in a contact center environment required Strong knowledge and experience with workforce management software (Calabrio, Verint, NICE) and telephony systems (e.g., Automatic Call Distributors, IVR systems such as Avaya, CISCO, or Twilio Flex) Good working knowledge of Excel, and the ability to organize/analyze data in a structured manner Focused, self-motivated, and reliable with the ability to stay focused on a task and work independently Ability to build rapport and trust with teams cross-functionally and across all levels Possesses a positive attitude with excellent interpersonal skills and the ability to interact and build solid working relationships with all levels of the organization Ability to work in a team environment and adapt to changing workload and circumstances effectively as well as respond to new information quickly Knowledge of the financial services regulatory environment Benefits and Perks Competitive salary and growth opportunities Company quarterly performance based bonus Equity stock options package Employer funded comprehensive health, vision, dental insurance and wellness program for employees and their dependents Employer funded life and disability insurance coverage Company HSA, FSA, Dependent Care, 401k, and commuter benefits Up to 12 weeks paid family leave In office, remote, and hybrid work location options Home office and technology stipend for those working outside of a traditional office more than 75% of the time Flexible time-off plan to empower employees to take the time off that they want and need Continuing education reimbursement Routine Team swag deliveries! For CO, NY, CA and WA residents, the salary range for this position is $51,920 - $61,900/year with a 25% Bonus Target and Equity. Actual compensation may vary based on individual candidate experience and location. Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and Prospective Employee Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Apply Now:
Lending Administration
About Figure Figure is revolutionizing financial services with its disruptive, scaled, and rapidly expanding technology platform. By capitalizing on the loan origination activities on its platform and extensive network of partners, Figure is poised to deliver and scale new products that enhance efficiency and transparency in the industry. Through the integration of cutting-edge technology, Figure’s platform fosters more transparent and efficient capital markets, bolstered by the growing pool of assets originated on its platform. This transformational journey is fueled by a dedicated team at Figure, characterized by their drive, innovation, collaboration, and passion for building from scratch. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the financial technology space. FastCo Most Innovative Companies Forbes Top 50 Blockchain Companies About the Role Figure is looking for an experienced backend Mortgage/HELOC originating professional to join our Operations team. In this role you will own the mortgage and HELOC post close process from beginning to end and work cross functionally internally and externally representing Figure in any document requests. The Post Close Operations Associate will manage all investor inquiries related to recorded deed of trust, note, assignments of mortgage, managing/shipping of trailing documents, as well as processing and recording of Assignments of Mortgage. Join this innovative team and make a big impact! What You’ll Do Provide exceptional customer service to both internal and external customers Partner with Customer Operations to ensure a smooth post close mortgage process Operate independently to prioritize work based on investor delivery expiration and closing dates Be process focused and continuously look for opportunities for improvements and efficiencies Review original closing documents to ensure they were properly executed Monitor closing packages and/or check credit packages into proprietary system that were received for shipping Follow up on, review, and/or request corrections on all trailing documents Obtain and submit supporting documentation to clear any recording needs and errors Cure exceptions by contacting Settlement agents, Borrowers, and other third party vendors Register loans with MERS/DART within required turn times and transfer as appropriate on service release loans Monitor, track and process Assignments of Mortgage from our partners. Audit files and reporting according to guidelines and, report out recurring issues and trends to management. Ability to secure a notary license Other Duties as assigned What We Look For: Experience residential mortgage lending with Post Closing experience preferred Ability to work and thrive in a fast-paced, startup environment with little direction and meet tight deadlines Proven ability to provide professional and concise communications with cross functionally and resolve any issues including suspense conditions within response deadlines Exceptional customer service skills to work with external customers and cross functionally Ability to organize and manage a large pipeline of loans Analytical skills and drive to look for process improvements and ways to digitize and automate processes In depth knowledge of HELOC loans, FNMA, FHLMC, and private investor products Thorough understanding of Federal and State regulations including but not limited to HELOC and Conventional guidelines, RESPA, TILA, HOEPA, and QM. Knowledge of State and County recording requirements and needs Benefits and Perks Competitive salary and growth opportunities Company quarterly performance based bonus Equity stock options package Employer funded comprehensive health, vision, dental insurance and wellness program for employees and their dependents Employer funded life and disability insurance coverage Company HSA, FSA, Dependent Care, 401k, and commuter benefits Up to 12 weeks paid family leave In office, remote, and hybrid work location options Home office and technology stipend for those working outside of a traditional office more than 75% of the time Flexible time-off plan to empower employees to take the time off that they want and need Continuing education reimbursement Routine Team swag deliveries! For CO, NY, CA, and WA residents, the salary range is $19 - $21 per hour with up to a 15% Bonus and Equity. Actual compensation may vary based on individual candidate experience and location. Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Apply Now:
Staff Accountant
About Figure Figure is transforming the trillion dollar financial services industry using blockchain technology. In three short years, Figure has unveiled a series of fintech firsts using the Provenance blockchain for loan origination, equity management, private fund services, banking and payments sectors - bringing speed, efficiency and savings to both consumers and institutions. Today, Figure is one of less than a thousand companies considered a unicorn, globally. Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. The team is composed of driven, innovative, collaborative, and curious people who love architecting ground-breaking technologies. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the FinTech space! Forbes America’s Best Startup Employers Forbes Top 50 Blockchain Companies Figure Series D Announcement Accountant Figure is looking for a highly motivated Accountant with an eye for accuracy and determined to make an impact. In this role, you will perform monthly accounting functions as well as help define processes as we build and scale quickly. Ownership and pride in your work are key to being a part of a team that is changing the financial services industry. We are looking for someone who is inquisitive and willing to jump in and contribute. This is a great opportunity to work at a rapidly growing start up alongside some of the brightest minds and experienced leaders in the Fintech and blockchain space. What you'll do: Provide assistance and support during the month-end close process including preparing journal entries, accruals, and balance sheet reconciliations Lead daily financial operations, including AR, AP, cash management, and general accounting tasks Prepare month end balance sheet and income statement review with variance analysis Prepare financial statements, analysis, integrity validation, and reconciliation processes Create and implement accounting policies and procedures and update as needed to be in compliance with GAAP and enhance internal controls Assist in managing the external audit, including preparation of documentation and ongoing support Partner with cross-functional teams on a regular basis to identify areas for improvement and solve problems Drive process improvement and design of automation solutions to further streamline real-time financial data for decision making Ad hoc projects as we scale What we look for: BA/BS in Accounting 1+ years relevant work experience in an accounting function; tech startup experience and/or public accounting preferred In-depth knowledge of US GAAP; strong accounting research and principle application abilities Excellent attention to detail and writing skills writing internal and external accounting documentation and management recommendations Demonstrate initiative, sound judgement, and ability to work independently with minimal daily direction and tight deadlines A flexible approach and ability to prioritize tasks to thrive in a startup environment Experience with Excel, SAGE, Paycom, bill.com, and Expensify a plus Benefits and Perks Competitive salary and growth opportunities Company quarterly performance based bonus Equity stock options package Employer funded comprehensive health, vision, dental insurance and wellness program for employees and their dependents Employer funded life and disability insurance coverage Company HSA, FSA, Dependent Care, 401k, and commuter benefits Up to 12 weeks paid family leave In office, remote, and hybrid work location options Home office and technology stipend for those working outside of a traditional office more than 75% of the time Flexible time-off plan to empower employees to take the time off that they want and need Continuing education reimbursement Routine Team swag deliveries! Depending on yourresidential locationcertain laws might regulate the way Figure manages applicant data.California Residents, please review ourCalifornia Employee and Prospective Employee Privacy Noticefor further information.By submitting your application, you are agreeing andacknowledgingthat you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Apply Now:
Workce Management Project Support
About Figure Figure is revolutionizing financial services with its disruptive, scaled, and rapidly expanding technology platform. By capitalizing on the loan origination activities on its platform and extensive network of partners, Figure is poised to deliver and scale new products that enhance efficiency and transparency in the industry. Through the integration of cutting-edge technology, Figure’s platform fosters more transparent and efficient capital markets, bolstered by the growing pool of assets originated on its platform. This transformational journey is fueled by a dedicated team at Figure, characterized by their drive, innovation, collaboration, and passion for building from scratch. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the financial technology space. FastCo Most Innovative Companies Forbes Top 50 Blockchain Companies About the Role We are seeking a dedicated and detail-oriented individual to join our workforce management team as a WFM Support Analyst. The primary focus of this role is to provide comprehensive support to both the WFM Scheduling Analysts and the WFM Forecasting Analysts. The WFM Support Analyst plays a critical role in ensuring the smooth and efficient operation of our workforce management processes by assisting with scheduling activities, aiding in forecasting tasks, and facilitating effective communication between team members. Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the FinTech space! What You’ll Do Utilize workforce management tools to monitor real-time adherence to schedules and service level agreements (SLAs). Identify and address any deviations from planned staffing levels and service targets. Assist in the creation and maintenance of employee schedules, ensuring alignment with business needs and regulatory requirements. Help manage scheduling tools and software, including data entry, updates, and troubleshooting as needed. Support the gathering and analysis of data for forecasting purposes, including historical performance data, volume trends, and seasonality patterns. Assist in the preparation of staffing forecasts, ensuring accuracy and relevance to business objectives. Help maintain databases and systems used for forecasting and capacity planning activities. Document standard operating procedures (SOPs), guidelines, and best practices related to scheduling, forecasting, and capacity planning. Identify opportunities for process improvement within the WFM department and assist in implementing solutions to enhance efficiency and effectiveness. What We Look For 2+ years of experience in performing WFM functions (specifically scheduling and RTA) in a contact center environment required Strong knowledge and experience with workforce management software (Calabrio, Verint, NICE) and telephony systems (e.g., Automatic Call Distributors, IVR systems such as Avaya, CISCO, or Twilio Flex) Good working knowledge of Excel, and the ability to organize/analyze data in a structured manner Focused, self-motivated, and reliable with the ability to stay focused on a task and work independently Ability to build rapport and trust with teams cross-functionally and across all levels Possesses a positive attitude with excellent interpersonal skills and the ability to interact and build solid working relationships with all levels of the organization Ability to work in a team environment and adapt to changing workload and circumstances effectively as well as respond to new information quickly Knowledge of the financial services regulatory environment Benefits and Perks Competitive salary and growth opportunities Company quarterly performance based bonus Equity stock options package Employer funded comprehensive health, vision, dental insurance and wellness program for employees and their dependents Employer funded life and disability insurance coverage Company HSA, FSA, Dependent Care, 401k, and commuter benefits Up to 12 weeks paid family leave In office, remote, and hybrid work location options Home office and technology stipend for those working outside of a traditional office more than 75% of the time Flexible time-off plan to empower employees to take the time off that they want and need Continuing education reimbursement Routine Team swag deliveries! For CO, NY, CA and WA residents, the salary range for this position is $51,920 - $61,900/year with a 25% Bonus Target and Equity. Actual compensation may vary based on individual candidate experience and location. Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and Prospective Employee Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Apply Now:
Team Manager
About Figure Figure is revolutionizing financial services with its disruptive, scaled, and rapidly expanding technology platform. By capitalizing on the loan origination activities on its platform and extensive network of partners, Figure is poised to deliver and scale new products that enhance efficiency and transparency in the industry. Through the integration of cutting-edge technology, Figure’s platform fosters more transparent and efficient capital markets, bolstered by the growing pool of assets originated on its platform. This transformational journey is fueled by a dedicated team at Figure, characterized by their drive, innovation, collaboration, and passion for building from scratch. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the financial technology space. FastCo Most Innovative Companies Forbes Top 50 Blockchain Companies About the Role: We are seeking a dynamic, results driven, and customer service oriented Team Manager to lead a team of customer success agents and Specialists. As a Team Manager, you will oversee daily operations and team leadership, including monitoring key performance metrics, providing coaching and training to improve agent skills, and handling escalated customer issues to ensure timely resolution. This role requires strong leadership skills, excellent communication abilities, and a passion for driving team success. What You’ll Do: Team Management: Provide strong leadership to a team, fostering a positive and collaborative work environment. Set clear expectations, motivate team members, and promote professional development. Performance Improvement: Oversee team performance closely, including ensuring key metrics, productivity, efficiency, and quality standards are met. Provide regular feedback, coaching, and performance evaluations to drive continuous improvement. Coaching and Development: Keep the team up-to-date on product knowledge, best practices, and company policies to enhance their skills and performance. Quality Assurance: Maintain quality assurance processes and ensure that customer interactions are handled with professionalism and accuracy. Workforce Management: Oversee the day-to-day operations of the customer support team, ensuring that agents are empowered. Coordinate with Business Support Teams as needed to meet service level agreements (SLAs). Compliance and Policy Adherence: Ensure team adherence to Figure’s policies and standards. Agent Supervision: Manage and process administrative tasks related to employees, such as disciplinary actions, performance records, and PTO. Communication and Coordination: Serve as a liaison between the customer success team and other departments such as HR and IT to address any employee concerns. What We Look For BA/BS from an accredited university (preferred). 4+ years of experience in a customer-facing role. 1+ years of experience in a supervisory or team management role, in a customer support or contact center environment. An experienced leader who fosters a value-based culture, with respectful interactions, behaviors, and attitudes. Previous experience in mortgage, financial services, or banking. Excellent problem-solving skills and ability to find innovative solutions to complex issues. Ability to successfully thrive in a fast-paced, dynamic environment and adapt to changing priorities. A positive and problem solving approach to customer service. Confident, friendly, and compassionate communication skills, with the ability to effectively communicate with team members and the leadership team. A quick and flexible learning > For CO, NY, CA and WA residents, the salary range for this position is $70,400 - $75,000/year with a 25% Bonus Target and Equity. Actual compensation may vary based on individual candidate experience and location. Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Apply Now:
Operations Training Specialist II
About Figure Figure is transforming the trillion dollar financial services industry using blockchain technology. In three short years, Figure has unveiled a series of fintech firsts using the Provenance blockchain for loan origination, equity management, private fund services, banking and payments sectors - bringing speed, efficiency and savings to both consumers and institutions. Today, Figure is one of less than a thousand companies considered a unicorn, globally. Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. The team is composed of driven, innovative, collaborative, and curious people who love architecting ground-breaking technologies. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the FinTech space! Forbes America’s Best Startup Employers Forbes Top 50 Blockchain Companies Figure Series D Announcement About the Role Figure’s Charlotte, NC office is looking for an Operations Training Specialist II who will be accountable for the implementation of the training strategies, plans, and processes to support operational and organizational goals. What you’ll do: Maintain the scheduling and administration of all Operations training initiatives and programs Facilitation of Servicing & Originations training programs in both live and online environments. Possible travel to Figure office locations, as needed Act as an administrator for Figure’s learning management system (LMS) Design and develop training programs based on the needs of the Figure Operations department including, but not limited to, technical product training, call aid documentation, product upgrade communications, compliance updates, and new hire onboarding Influence a positive culture and create meaningful experiences for trainees Maintain design and integrity of Figure’s brand and culture Maintain expertise in current training methods and technologies Evaluation of the participant to ensure the subject material is conveyed in an effective manner Assist in identifying employee developmental/training needs and provide recommendations for the development of programs/initiatives to meet those needs to enhance performance, morale, and corporate loyalty which reflect Figure’s core values Assist in the management of documentation for Figure Operations processes and procedures Performing miscellaneous duties related to training and development What we look for: Bachelor's degree in Training and Development, Organizational Development, Organizational Psychology, Business, or related subject preferred but not required Minimum 2 years of training experience Minimum of 2 years of experience in the mortgage, servicing, or financial services industry Excellent verbal and written communication skills Proven experience of exceptional attention to detail Resourceful, independent, and comfortable in a fast-paced environment Excellent organization skills with the ability to prioritize tasks and work independently Benefits and Perks Competitive salary and growth opportunities Company quarterly performance based bonus Equity stock options package Employer funded comprehensive health, vision, dental insurance and wellness program for employees and their dependents Employer funded life and disability insurance coverage Company HSA, FSA, Dependent Care, 401k, and commuter benefits Up to 12 weeks paid family leave Flexible time-off plan to empower employees to take the time off that they want and need Continuing education reimbursement Routine Team swag deliveries! Depending on yourresidential locationcertain laws might regulate the way Figure manages applicant data.California Residents, please review ourCalifornia Employee and Prospective Employee Privacy Noticefor further information.By submitting your application, you are agreeing andacknowledgingthat you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Apply Now:
Senior Business Operations Associate
About Figure Technology Solutions Figure is transforming the trillion dollar financial services industry using blockchain technology. In six years, Figure has grown into the number one nonbank HELOC originator and is focused on driving innovation in the lending industry. Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. The team is composed of driven, innovative, collaborative, and curious people who love architecting ground-breaking technologies. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the FinTech space! About the Role As a Business Operations Analyst, you will act as a cross-functional layer that keeps the different departments on the same page, with a focus on driving growth within our Partnerships team. In this role, you will collect data to identify the root cause of problems, measure performance against process requirements, and serve as a partner to the senior leadership at Figure through high-impact strategic projects and data analyses. We are looking for someone who is inquisitive and willing to jump in and contribute. This is a great opportunity to work at a rapidly growing start-up alongside some of the brightest minds and experienced leaders in the Fintech and blockchain space. What You’ll Do Help establish a structure and cadence for sales team reviews and reporting to increase visibility, drive growth, and resolve blockers Develop metrics for pipeline management, process measurement, and identifying indicators for future improvement opportunities Work with the Analytics team to develop periodic Business Reviews to share with key strategic partners and foster engagement Help grow and develop Figure’s Sales and Partnerships operations Structure complex and ambiguous strategic problems for the Figure leadership team Create reporting for internal stakeholders to track progress versus OKRs Help develop and utilize frameworks to structure the team’s thinking, drive visibility, and facilitate alignment Analyze large amounts of information and data quickly and effectively to reduce complexity and make actionable recommendations for Figure What We Look For BA / BS degree or equivalent practical experience 2+ years of experience in management consulting, investment banking, or business operations at a high-growth company Strong organizational and project management skills Intellectual curiosity and great data skills Solid analytical, problem solving and interpersonal skills Passion to do whatever it takes to solve complex problems and build scalable processes Comfort working in a high growth, constantly changing environment Experience working sales teams For NY, CA and WA residents, the salary range for this position is $80,800 - $101,000 year. Actual compensation may vary based on individual candidate experience and location. Depending on your residential location certain laws might regulate the way Figure Markets manages applicant data. California Residents, please review our California Employee and Prospective Employee Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure Markets will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. Apply Now:
Collection Associate
About Figure Figure is revolutionizing financial services with its disruptive, scaled, and rapidly expanding technology platform. By capitalizing on the loan origination activities on its platform and extensive network of partners, Figure is poised to deliver and scale new products that enhance efficiency and transparency in the industry. Through the integration of cutting-edge technology, Figure’s platform fosters more transparent and efficient capital markets, bolstered by the growing pool of assets originated on its platform. This transformational journey is fueled by a dedicated team at Figure, characterized by their drive, innovation, collaboration, and passion for building from scratch. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the financial technology space. FastCo Most Innovative Companies Forbes Top 50 Blockchain Companies About the Role As a Collections Associate, you will be responsible for contacting borrowers with early-stage overdue payments to negotiate and facilitate the resolution of outstanding debts. You will work closely with borrowers to establish payment plans, answer inquiries, and provide assistance in bringing accounts up to date. Your objective is to recover outstanding balances while maintaining positive customer relationships and adhering to applicable laws and regulations. What You’ll Do Initiate communication with borrowers with overdue accounts via phone, email, or written correspondence. Follow established procedures and applicable regulations for reaching out to borrowers and documenting all communication. Negotiate repayment plans or settlements with borrowers based on their financial situation and the organization's policies. Provide information on available payment options and guide borrowers through the process of resolving their outstanding balances. Address inquiries from borrowers regarding their accounts, payment history, and related matters. Maintain a professional and courteous attitude, ensuring positive interactions even in challenging situations. Document all interactions with borrowers, including details of conversations, agreements, and any promised payments. Update and maintain accurate records of accounts, payments, and communication history. Ensure compliance with relevant laws, regulations, and industry standards governing debt collection practices (e.g., Fair Debt Collection Practices Act). Provide regular updates and reports on collection activities, progress, and any issues to supervisors or management. What We Look For 1-2 years of experience with default or in-house collections (0-60 day delinquency preferred). 1-2 years of experience in a contact center environment. Previous experience in mortgage, financial services or banking (preferred).. Strong communication and negotiation skills. Familiarity with debt collection laws and regulations. Ability to handle difficult conversations and maintain composure under pressure. Proficient in using computer systems, databases, G Suite, and relevant software. Able to commute to our Charlotte, NC office on a hybrid basis A quick and flexible learning > Benefits To You Competitive salary and growth opportunities Performance-based bonus structure Equity stock options package Employer-funded comprehensive health, vision, dental insurance and wellness program for employees and their dependents Employer-funded life and disability insurance coverage Company HSA, FSA, Dependent Care, 401k, and commuter benefits Up to 12 weeks paid family leave Continuing education reimbursement Routine Team swag deliveries! The hourly rate is $22/hr with a competitive performance bonus. Actual compensation may vary based on individual candidate experience and location. Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Apply Now:
Senior Software Engineer
About Figure At Figure, we’re on a mission to transform financial services through blockchain, bringing speed, efficiency and savings to both consumers and institutions. Accomplishing this kind of transformation requires building really big things. And we understand that building big requires a creative, team oriented and supportive environment where everyone can do their absolute best work. The Figure team is comprised of incredibly driven, innovative, collaborative and curious people who love architecting and building from scratch. Everyone at the company is encouraged to be an individual contributor but also a team collaborator. We value team members who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. This is an opportunity to work with a team of proven leaders who have already created billions of dollars in value in the Fintech space. Join us! Forbes Top 50 Blockchain Companies Figure Series D Announcement About the Role Figure is excited to be expanding and growing our amazing team. We are looking for curious, innovative and collaborative team members. Engineering is at the heart of the action, building out our blockchain protocol and direct to consumer products that will transform the financial services industry. Everything is from scratch development and every engineer has a big impact on the team and the growth of the company. The Processing team is responsible for validating and onboarding loans originated from our lending products to the Provenance Blockchain. This role will develop the services and smart contracts for working with loan assets that will be used by other Figure product teams and partners on the blockchain. What You’ll Do Drive innovative tech solutions adhering to iterative principles Originate, champion and execute on new ideas for projects Collaborate with project leads and other software engineers across multiple teams Work on software solutions that will transform the consumer lending and blockchain space Be a leader, use your voice, apply your tech skills to solve real world problems What We Look For BS/BA degree, Computer Science major preferred 5+ years engineering / development experience in a fast paced, agile environment Proficiency in Java or Kotlin, JVM based programming, Kafka, React preferred Experience with unit testing Familiarity with Docker and Kubernetes Experience with Postgres or other database management systems Team player with a positive attitude Ability to succeed in a startup environment Ability to drive a project from concept to release Proficiency in Continuous Integration (CI) and Continuous Deployment (CD) Benefits To You Competitive salary based on experience and skills Firm-wide performance based bonus Competitive stock options package as an early member of the team A flexible paid time off and vacation policy Comprehensive health, vision, dental insurance Company FSA, 401k, commuter benefits And much more to come! For CO, NY, CA and WA residents, the salary range is $119,680 - $149,600 base with a 25% Bonus and Equity. Actual compensation may vary based on individual candidate experience and location. Depending on yourresidential locationcertain laws might regulate the way Figure manages applicant data.California Residents, please review ourCalifornia Employee and Prospective Employee Privacy Noticefor further information.By submitting your application, you are agreeing andacknowledgingthat you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 Apply Now:
Quality Control Analyst Engineering
About Figure Figure is maximizing the value of homeownership in ways that benefit consumers and the industry alike. We’re helping homeowners tap their liquidity easily, efficiently and reasonably for purpose-driven, significant expenditures – everything from dream home renovations and debt consolidation to IVF and small business formation. In six years, we’ve become the country’s #1 non-bank HELOC lender. As a financial technology firm operating at the intersection of regulation and transformation, we’re a “unicorn” – a group of fewer than 1000 companies globally that is valued at $1B or more and has been in operation for less than ten years. Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. We are motivated, innovative, collaborative, and curious. We value individuals who bring a problem-solving mindset to every task. Every day at Figure is a journey in continuous learning combined with a focus on getting work done that makes a difference. Join us! Wealthfront Career-Launching Company Figure Series D Announcement About the Role Figure is looking for an entry-level Associate Quality Control Analyst to join our Engineering team. In this role, you will be responsible for ensuring the quality and reliability of our consumer lending and blockchain technology products. This is a great opportunity to gain hands-on experience in quality control and work closely with Product Managers and Engineers. What You’ll Do Test Planning & Execution: Collaborate with Product and Engineering Managers to understand business requirements and create comprehensive test cases to ensure high-quality features. Manual Testing: Thoroughly test new and existing features to identify and address bugs before customer release. Documentation & Reporting: Record test results, document defects, and create detailed reports for the development team. User Experience Testing: Participate in user experience sessions to provide feedback on product usability. Collaboration & Support: Work closely with Engineering and Product teams to support the creation of unit tests and integration into build cycles. Continuous Improvement: Contribute to enhancing testing processes and implementing efficiencies. Learning & Development: Engage in ongoing training to grow your quality control and product testing skills. What We Look For Bachelor’s Degree in Computer Science, Information Technology, or related field (or equivalent experience) 3+ years of experience in software testing, quality control, or related field Strong attention to detail Basic knowledge of software development lifecycle and methodologies Excellent communication and problem-solving skills Eagerness to learn and grow within the role and the company Nice to Have: Experience with manual testing tools or software Familiarity with bug tracking software (e.g., JIRA, Shortcut) Basic understanding of automated testing concepts Benefits To You Competitive salary and growth opportunities Equity stock options package Employer funded comprehensive health, vision, dental insurance and wellness program for employees and their dependents Employer funded life and disability insurance coverage Company HSA, FSA, Dependent Care, 401k, and commuter benefits Up to 12 weeks paid family leave Home office and technology stipend for those working outside of a traditional office more than 75% of the time Flexible time-off plan to empower employees to take the time off that they want and need Continuing education reimbursement Routine Team swag deliveries! The salary range is $84,800-$106,000 with up to a 25% Bonus and Equity. Actual compensation may vary based on individual candidate experience and location. Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and Prospective Employee Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Apply Now:
Director of IT
About Figure Figure is transforming the trillion dollar financial services industry using blockchain technology. In six years, Figure has unveiled a series of fintech firsts using the Provenance blockchain for loan origination, equity management, private fund services, banking and payments sectors - bringing speed, efficiency and savings to both consumers and institutions. Today, Figure is one of less than a thousand companies considered a unicorn, globally. Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. The team is composed of driven, innovative, collaborative, and curious people who love architecting ground-breaking technologies. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the FinTech space! Forbes Top 50 Blockchain Companies Figure Series D Announcement About the Role The Director of Information Technology will oversee our IT operations and ensure our technology infrastructure, applications, and services are robust, scalable, and secure. This role requires a strategic leader with a deep understanding of the fintech landscape who can guide our IT team and shape the technology strategy to support our growth and innovation. What You’ll Do Be a leader, use your voice, and apply your IT and tech skills to solve real-world problems Work closely with DevOps, SecOps, and engineering teams to provide a secure platform for our employees, distributed, on-site, and off-shore Lead IT strategy and operations, developing and implementing IT strategies aligned with business goals. Oversee IT systems and infrastructure to ensure reliability, maintaining high availability and performance of critical systems. Build, mentor, and lead a desktop support team, ensuring efficient and effective end-user support. Foster close collaboration between the IT and Engineering teams to drive and support the execution of the business strategy Collaborate with a diverse group of people across Engineering, Data Science, Product, and Leadership, executing big opportunities and driving FTS to the top of the FinTech industry Partner with security and compliance to meet and tighten data privacy policies Protect our partner's data in a financial-grade, multitenant environment Work with development teams across the organization to provide guidance and troubleshoot issues Provide leadership on security concerns Stay updated on emerging technologies to keep the company at the forefront of advancements, driving the adoption of IT technologies to enhance business operations and customer experience Manage relationships with external vendors for high-quality service delivery, collaborating with internal stakeholders to address technology needs effectively Develop and manage the IT budget, ensuring cost-effective resource use and monitoring IT performance metrics to identify areas for improvement Partner with SecOps, DevOps, and engineering teams to maintain secure identity implementations with low-friction user experience What We Look For Team player with a positive attitude who gets it done BS/BA or greater in Information Technology, Computer Science, or a similar field 12+ years of IT implementation and support experience in a fast-paced, agile environment Leadership experience in an IT or similar role; experience in fintech or a highly regulated industry a nice-to-have Experience leading the IT strategy for a company, bonus points for a track record of transitioning from start-up to scale-out Strong knowledge of IT infrastructure, software development, cloud technologies, virtual machines, and desktop support Experience automating provisioning / initial machine setup and configuration management for both Mac and Windows computers A track record of implementing disaster recovery and backup strategies, with a preference for hands-on experience with "infrastructure as code" technologies Experience managing IT operations in a high-growth, fast-paced environment, with bonus points for experience with provisioning both development and call center teams. Excellent leadership, communication, and interpersonal skills Strategic thinker with the ability to align IT initiatives with business, technology, compliance, and security objectives Strong problem-solving skills and the ability to lead with poise and make decisions under pressure Demonstrated self-starter with the ability to execute work with minimal supervision A deep understanding of financial-grade computer hardening best practices required to meet regulatory obligations Benefits and Perks Competitive salary and growth opportunities Company quarterly performance based bonus Equity stock options package Employer funded comprehensive health, vision, dental insurance and wellness program for employees and their dependents Employer funded life and disability insurance coverage Company HSA, FSA, Dependent Care, 401k, and commuter benefits Up to 12 weeks paid family leave In office, remote, and hybrid work location options Home office and technology stipend for those working outside of a traditional office more than 75% of the time Flexible time-off plan to empower employees to take the time off that they want and need Continuing education reimbursement Routine Team swag deliveries! For CO, NY, CA, and WA residents, the salary range is $158,400 - $198,000 with up to a 25% Bonus and Equity. Actual compensation may vary based on individual candidate experience and location. Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Apply Now:
Senior Software Engineer Loan Originations
About Figure Figure is maximizing the value of homeownership in ways that benefit consumers and the industry alike. We’re helping homeowners tap their liquidity easily, efficiently and reasonably for purpose-driven, significant expenditures – everything from dream home renovations and debt consolidation to IVF and small business formation. In six years, we’ve become the country’s #1 non-bank HELOC lender. As a financial technology firm operating at the intersection of regulation and transformation, we’re a “unicorn” – a group of fewer than 1000 companies globally that is valued at $1B or more and has been in operation for less than ten years. Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. We are motivated, innovative, collaborative, and curious. We value individuals who bring a problem-solving mindset to every task. Every day at Figure is a journey in continuous learning combined with a focus on getting work done that makes a difference. Join us! Wealthfront Career-Launching Company Figure Series D Announcement About the Role Customer Success Portal is the team that makes Figure Technologies' enhancements to how we deliver the best results to our customers. We're building new apps and new tools that every team at Figure uses as we strive for a complete transformation of the entire financial industry. Figure is excited to be growing our businesses and creating new teams. We are looking for curious, innovative and collaborative team members. Engineering is at the heart of the action, building out our blockchain protocol and direct to consumer products that will transform the financial services industry. Everything is from scratch development and every engineer has a big impact on the team and the growth of the company. Working at the intersection of blockchain and lenders, you will consult with our partners to translate business processes and write software to integrate their applications into a blockchain world. We are looking for a communicative, passionate leader and team player, who can enable customers with solutions and a thoughtful approach to fundamentally changing the way financial services are transacted. Engineering is at the heart of the action, building out our blockchain protocol and direct to consumer products that will transform the financial services industry. Everything is from scratch development and every engineer has a big impact on the team and the growth of the company. What You’ll Do Drive innovative tech solutions adhering to iterative principles Originate, champion and execute on new ideas for projects Collaborate with project leads and other software engineers across multiple teams Work with Figure Product and Engineering teams to collaboratively improve our platforms, bringing customer experiences and ideas to the table Work on software solutions that will transform the consumer lending and blockchain space Be a leader, use your voice, apply your tech skills to solve real world problems What We Look For BS/BA degree, Computer Science major preferred 5+ years engineering / development experience on the back end in a fast paced, agile environment Proficiency in Java or Kotlin, JVM based programming, Kafka, React preferred Team player with a positive attitude Ability to succeed in a startup environment Ability to drive a project from concept to release Proficiency in Continuous Integration (CI) and Continuous Deployment (CD) Familiarity with Iterative Software Development “If it’s not in production we aren’t iterating.” Benefits To You Competitive salary based on experience and skills Firm-wide performance based bonus Competitive stock options package as an early member of the team A flexible paid time off and vacation policy Comprehensive health, vision, dental insurance Company FSA, 401k, commuter benefits And much more to come! For CO, NY, CA, and WA residents, the salary range is $119,680 - $149,600 with up to a 25% Bonus and Equity. Actual compensation may vary based on individual candidate experience and location. Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and Prospective Employee Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Apply Now:
Senior Software Engineer Data Engineering
About Figure Figure is maximizing the value of homeownership in ways that benefit consumers and the industry alike. We’re helping homeowners tap their liquidity easily, efficiently and reasonably for purpose-driven, significant expenditures – everything from dream home renovations and debt consolidation to IVF and small business formation. In six years, we’ve become the country’s #1 non-bank HELOC lender. As a financial technology firm operating at the intersection of regulation and transformation, we’re a “unicorn” – a group of fewer than 1000 companies globally that is valued at $1B or more and has been in operation for less than ten years. Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. We are motivated, innovative, collaborative, and curious. We value individuals who bring a problem-solving mindset to every task. Every day at Figure is a journey in continuous learning combined with a focus on getting work done that makes a difference. Join us! Wealthfront Career-Launching Company Figure Series D Announcement About the Role Customer Success Portal is the team that makes Figure Technologies' enhancements to how we deliver the best results to our customers. We're building new apps and new tools that every team at Figure uses as we strive for a complete transformation of the entire financial industry. Figure is excited to be growing our businesses and creating new teams. We are looking for curious, innovative and collaborative team members. Engineering is at the heart of the action, building out our blockchain protocol and direct to consumer products that will transform the financial services industry. Everything is from scratch development and every engineer has a big impact on the team and the growth of the company. Working at the intersection of blockchain and lenders, you will consult with our partners to translate business processes and write software to integrate their applications into a blockchain world. We are looking for a communicative, passionate leader and team player, who can enable customers with solutions and a thoughtful approach to fundamentally changing the way financial services are transacted. Engineering is at the heart of the action, building out our blockchain protocol and direct to consumer products that will transform the financial services industry. Everything is from scratch development and every engineer has a big impact on the team and the growth of the company. What You’ll Do Drive innovative tech solutions adhering to iterative principles Originate, champion and execute on new ideas for projects Collaborate with project leads and other software engineers across multiple teams Work with Figure Product and Engineering teams to collaboratively improve our platforms, bringing customer experiences and ideas to the table Work on software solutions that will transform the consumer lending and blockchain space Be a leader, use your voice, apply your tech skills to solve real world problems What We Look For BS/BA degree, Computer Science major preferred 5+ years engineering / development experience on the back end in a fast paced, agile environment Proficiency in Java or Kotlin, JVM based programming, Kafka, React preferred Team player with a positive attitude Ability to succeed in a startup environment Ability to drive a project from concept to release Proficiency in Continuous Integration (CI) and Continuous Deployment (CD) Familiarity with Iterative Software Development “If it’s not in production we aren’t iterating.” Benefits To You Competitive salary based on experience and skills Firm-wide performance based bonus Competitive stock options package as an early member of the team A flexible paid time off and vacation policy Comprehensive health, vision, dental insurance Company FSA, 401k, commuter benefits And much more to come! For CO, NY, CA, and WA residents, the salary range is $119,680 - $149,600 with up to a 25% Bonus and Equity. Actual compensation may vary based on individual candidate experience and location. Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and Prospective Employee Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Apply Now:
Senior Software Engineer CSP
About Figure Figure is maximizing the value of homeownership in ways that benefit consumers and the industry alike. We’re helping homeowners tap their liquidity easily, efficiently and reasonably for purpose-driven, significant expenditures – everything from dream home renovations and debt consolidation to IVF and small business formation. In six years, we’ve become the country’s #1 non-bank HELOC lender. As a financial technology firm operating at the intersection of regulation and transformation, we’re a “unicorn” – a group of fewer than 1000 companies globally that is valued at $1B or more and has been in operation for less than ten years. Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. We are motivated, innovative, collaborative, and curious. We value individuals who bring a problem-solving mindset to every task. Every day at Figure is a journey in continuous learning combined with a focus on getting work done that makes a difference. Join us! Wealthfront Career-Launching Company Figure Series D Announcement About the Role Customer Success Portal is the team that makes Figure Technologies' enhancements to how we deliver the best results to our customers. We're building new apps and new tools that every team at Figure uses as we strive for a complete transformation of the entire financial industry. Figure is excited to be growing our businesses and creating new teams. We are looking for curious, innovative and collaborative team members. Engineering is at the heart of the action, building out our blockchain protocol and direct to consumer products that will transform the financial services industry. Everything is from scratch development and every engineer has a big impact on the team and the growth of the company. Working at the intersection of blockchain and lenders, you will consult with our partners to translate business processes and write software to integrate their applications into a blockchain world. We are looking for a communicative, passionate leader and team player, who can enable customers with solutions and a thoughtful approach to fundamentally changing the way financial services are transacted. Engineering is at the heart of the action, building out our blockchain protocol and direct to consumer products that will transform the financial services industry. Everything is from scratch development and every engineer has a big impact on the team and the growth of the company. What You’ll Do Drive innovative tech solutions adhering to iterative principles Originate, champion and execute on new ideas for projects Collaborate with project leads and other software engineers across multiple teams Work with Figure Product and Engineering teams to collaboratively improve our platforms, bringing customer experiences and ideas to the table Work on software solutions that will transform the consumer lending and blockchain space Be a leader, use your voice, apply your tech skills to solve real world problems What We Look For BS/BA degree, Computer Science major preferred 5+ years engineering / development experience on the back end in a fast paced, agile environment Proficiency in Java or Kotlin, JVM based programming, Kafka, React preferred Team player with a positive attitude Ability to succeed in a startup environment Ability to drive a project from concept to release Proficiency in Continuous Integration (CI) and Continuous Deployment (CD) Familiarity with Iterative Software Development “If it’s not in production we aren’t iterating.” Benefits To You Competitive salary based on experience and skills Firm-wide performance based bonus Competitive stock options package as an early member of the team A flexible paid time off and vacation policy Comprehensive health, vision, dental insurance Company FSA, 401k, commuter benefits And much more to come! For CO, NY, CA, and WA residents, the salary range is $119,680 - $149,600 with up to a 25% Bonus and Equity. Actual compensation may vary based on individual candidate experience and location. Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and Prospective Employee Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Apply Now:
Office Coordinator
About Figure Figure is transforming the trillion dollar financial services industry using blockchain technology. In three short years, Figure has unveiled a series of fintech firsts using the Provenance blockchain for loan origination, equity management, private fund services, banking and payments sectors - bringing speed, efficiency and savings to both consumers and institutions. Today, Figure is one of less than a thousand companies considered a unicorn, globally. Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. The team is composed of driven, innovative, collaborative, and curious people who love architecting ground-breaking technologies. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the FinTech space! Forbes America’s Best Startup Employers Forbes Top 50 Blockchain Companies Figure Series D Announcement About The Role We are looking for an Office Coordinator to join our team in the Charlotte office! This role will partner closely with facilities and own the day to day administration of our fast paced office. We are looking for someone who has a positive attitude, can adapt quickly to change, and has a passion for detail and organization! What You’ll Be Doing Greet all visitors and maintain a professional look of our Charlotte office including upkeep of conference rooms and meeting preparation Maintain the inventory of office supplies including stocking our kitchen and reordering groceries Manage facilities; serve as a liaison to building management for maintenance concerns Assist in organizing and planning office and team events Maintain and disperse company inventory of Figure swag Perform notarizations for various teams as needed Receive mail and deliveries, scan important documents and send mail to other offices in a timely matter Responsible for monitoring COVID protocols, desk booking software, building safety, and additional programs Assist with ad-hoc requests and projects as needed What We Look For Associate or Bachelor degree preferred 1+ years of experience in office administration or administrative assistant Ability to lift 25 lbs Experience with Google Mail and Calendar, Intermediate Excel and PowerPoint skills preferred Excellent verbal and written communication skills with a professional and positive demeanor Excellent organization skills with the ability to prioritize tasks and work independently Exceptional attention to detail Previous experience coordinating events a plus Ability to operate with flexibility and adapt quickly to a fast-changing environment Benefits and Perks Competitive salary and growth opportunities Company quarterly performance based bonus Equity stock options package Employer funded comprehensive health, vision, dental insurance and wellness program for employees and their dependents Employer funded life and disability insurance coverage Company HSA, FSA, Dependent Care, 401k, and commuter benefits Up to 12 weeks paid family leave Generous PTO & Sick leave benefits Continuing education reimbursement Routine Team swag deliveries! Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and Prospective Employee Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #ZR #LI-EK1 Apply Now:
Customer Success Associate
About Figure Figure is transforming the trillion dollar financial services industry using blockchain technology. In three short years, Figure has unveiled a series of fintech firsts using the Provenance blockchain for loan origination, equity management, private fund services, banking and payments sectors - bringing speed, efficiency and savings to both consumers and institutions. Today, Figure is one of less than a thousand companies considered a unicorn, globally. Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. The team is composed of driven, innovative, collaborative, and curious people who love architecting ground-breaking technologies. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the FinTech space! Forbes America’s Best Startup Employers Forbes Top 50 Blockchain Companies Figure Series D Announcement About the Role We are looking for driven, customer service oriented teammates, curious about innovative blockchain technology and financial services. In a CSA role, you will learn all things Figure by sitting in the heart of the action: providing product, technical and educational support to our potential and existing customers. Your effective communication, problem solving and attention to detail will contribute to key outcomes that secure existing business initiatives, drive brand engagement, and ensure customer success. You will keep Figure accountable to its customers by troubleshooting problems and providing solutions with knowledge and empathy. What You’ll Do Be the first point of contact and advocate for our customers Handle customer inquiries via omni-channel communication and process applications with exceptional customer service Educate customers on Figure and our products with knowledge and enthusiasm Promote brand recognition and loyalty by ensuring unrivaled support to our customers via phone, chat interactions and email Gather key insights and assist in process improvement for Figure’s products and services and the impact to our customer experience Provide technical support and troubleshooting on a variety of potential issues Conduct video notary sessions with attention to detail and professionalism and follow up daily with multi vendor coordination when needed Participate in new training and licensing programs to expand the team’s capabilities Contribute to an exciting and vibrant office environment and team dynamic What We Look For BA/BS from an accredited university preferred with 1+ years in a customer facing role Proven background in being a dependable and reliable team player Flexibility and adaptability to ongoing refinements in process and structure Confident, friendly and compassionate communication skills Ability to become a licensed e-notary including passing the Figure and state required background check Successfully complete the required compliance trainings A positive and problem solving approach to customer service Ability to instill trust and rapport with customers Process driven organizational skills A quick and flexible learning > Benefits To You Competitive salary and growth opportunities Company quarterly performance based bonus Equity stock options package Employer funded comprehensive health, vision, dental insurance and wellness program for employees and their dependents Employer funded life and disability insurance coverage Company HSA, FSA, Dependent Care, 401k, and commuter benefits Up to 12 weeks paid family leave Continuing education reimbursement Routine Team swag deliveries! Depending on yourresidential locationcertain laws might regulate the way Figure manages applicant data.California Residents, please review ourCalifornia Employee and Prospective Employee Privacy Noticefor further information.By submitting your application, you are agreeing and acknowledgingthat you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Apply Now:
Vice President Marketing
About Figure Figure is revolutionizing financial services with its disruptive, scaled, and rapidly expanding technology platform. By capitalizing on the loan origination activities on its platform and extensive network of partners, Figure is poised to deliver and scale new products that enhance efficiency and transparency in the industry. Through the integration of cutting-edge technology, Figure’s platform fosters more transparent and efficient capital markets, bolstered by the growing pool of assets originated on its platform. This transformational journey is fueled by a dedicated team at Figure, characterized by their drive, innovation, collaboration, and passion for building from scratch. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the financial technology space. FastCo Most Innovative Companies Forbes Top 50 Blockchain Companies About the Role As VP of Marketing, you will be instrumental in fueling substantial customer acquisition and growth across our embedded lending and direct to consumer strategies, as well our investor marketplace. You will execute marketing campaigns targeted to both partners and sales people at our partner organizations, as well as the end-customers / borrowers. Target partners include fintech platforms, mortgage banks, servicers, regional banks, credit unions, contractors, real estate and home services companies. The expanding product offering includes a suite of products across lending and capital markets services. Success in this role requires a synergistic marketing strategy across all segments Integrated marketing campaigns will incorporate earned / organic, direct mail, media / communications, paid, social, influencer, content and community. You will be leading the team that drives and measures these efforts . What You'll Do Developing and implementing a comprehensive marketing strategy aimed at bolstering ) partner and partner-salesforce acquisition, 2) homeowner engagement and acquisition, while deepening across various brand and content channels. Orchestrating the seamless integration of cross-channel campaigns across multiple teams and platforms within the sales and marketing ecosystem of Figure Technology. Defining and tracking key KPIs that align with core business objectives. Providing regular reporting on vital campaign metrics and facilitating the exchange of information across Figure Technology Solutions and its business units as necessary. Assisting in the development of customer profiles and propensity models to bolster both acquisition and retention efforts. Overseeing the performance marketing and business-to-business marketing units to optimize marketing efforts and achieve targeted volume at budgeted CAC. Engaging with Communications team to collaborate on content, campaigns and messaging Assessing resource allocation in conjunction with key stakeholders and overseeing internal marketing agency teams (creative and content) to ensure optimal performance. Effectively managing marketing expenditure in alignment with business partners, optimizing investments with agencies and suppliers. Actively participating in monthly, quarterly, and annual goal-setting sessions to drive strategic alignment and achievement of objectives. What We Look For: Minimum of 10+ years of marketing management experience, with a proven track record in a similar role particularly within the dynamic realms of growth-stage fintech or technology firms. A blend of experience in both early-stage startups and established companies. Track record of success in campaign development, strategic content planning, audience engagement, and leveraging various platforms to hit ambitious targets. Ability to design compelling content and journeys based on market segment and customer demographics to increase top of funnel volume and conversion to maximize loan growth An assertive and action-oriented leader adept at prioritizing pivotal initiatives and catalyzing customer adoption of Figure Technology Solutions offerings. Proficient in making informed decisions autonomously, taking full ownership of strategy and execution. A compelling storyteller with a talent for effectively communicating across diverse audiences globally. Skillful in articulating the value proposition of Figure across a myriad of platforms. Ability to clearly articulate and execute marketing strategy, including vision and strategy at the Board level, with the added capability to simplify complex technical concepts for non-technical audiences through effective communication. An entrepreneurial mindset characterized by flexibility, experimentation, and resourcefulness, including the ability to build things from scratch, iterate quickly, and pivot on the fly. Proven ability to communicate directly and act as an active listener, coupled with the capacity to prioritize and handle several projects simultaneously in a fast-paced environment, while also building strong relationships and collaborating across multiple internal cross-functional teams. Adept at striking a balance between qualitative and quantitative data in daily operations. Proficient in leveraging data insights to tailor messaging and optimize campaign effectiveness through rigorous testing and piloting. Demonstrates unwavering drive to achieve tangible results and generate overall value for FigureTechnology Solutions. Benefits and Perks Competitive salary and growth opportunities Company quarterly performance based bonus Equity stock options package Employer funded comprehensive health, vision, dental insurance and wellness program for employees and their dependents Employer funded life and disability insurance coverage Company HSA, FSA, Dependent Care, 401k, and commuter benefits Up to 12 weeks paid family leave In office, remote, and hybrid work location options Home office and technology stipend for those working outside of a traditional office more than 75% of the time Flexible time-off plan to empower employees to take the time off that they want and need Continuing education reimbursement Routine Team swag deliveries! For CO, NY, CA, and WA residents, the salary range is $206,800 - $258,500 with up to a 25% Bonus and Equity. Actual compensation may vary based on individual candidate experience and location. Depending on yourresidential locationcertain laws might regulate the way Figure manages applicant data.California Residents, please review ourCalifornia Employee and Prospective Employee Privacy Noticefor further information.By submitting your application, you are agreeing andacknowledgingthat you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 #LI-Hybrid Apply Now:
Senior DevOps Engineer
About Figure Figure is transforming the trillion dollar financial services industry using blockchain technology. In five short years, Figure has unveiled a series of fintech firsts using the Provenance blockchain for loan origination, equity management, private fund services, banking and payments sectors - bringing speed, efficiency and savings to both consumers and institutions. Today, Figure is one of less than a thousand companies considered a unicorn, globally. Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. The team is composed of driven, innovative, collaborative, and curious people who love architecting ground-breaking technologies. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the FinTech space! Forbes America’s Best Startup Employers Forbes Top 50 Blockchain Companies Figure Series D Announcement About the Role Figure is excited to be growing our business and creating new teams. We are looking for curious, innovative and collaborative team members. Engineering is at the heart of the action, building out our blockchain protocol and direct to consumer products that will transform the financial services industry. Everything is from scratch development and every engineer has a big impact on the team and the growth of the company. A successful member of the Figure engineering team embraces formidable goals and excels at delivering solutions in a responsive and communicative fashion. We use Kubernetes making security, scalability, and change management of the utmost importance. To deliver solutions, infrastructure as code is a necessity, and Terraform provides IaC for our foundation of instances, databases, and networks. What You’ll Do Adhere to iterative principles driving production of innovative tech solutions in a team environment Originate, champion and execute on new ideas for projects Collaborate with project leads and and other software engineers across multiple teams and projects What We Look For Bachelor's degree with a Computer Science major preferred Proficiency managing cloud data centers and provisioning cloud data stores and maintenance of production data at scale Proficiency in managing Kubernetes clusters Experience with Helm or Kustomize Familiarity with the following: Redis, Postgres, GitHub Actions Kong/Nginx, JWT Experience writing applications in Golang Familiarity with Terraform or another equivalent IaC framework. Experience in a fast paced development environment Ability to drive a project from concept to release and implement infrastructure from the ground up with infrastructure as code. Previous experience managing infrastructure within an enterprise data center or cloud based data center Proficiency in securing data using cryptographic best practices and securing enterprise networks Ability to thrive in a start up environment with maximum autonomy Benefits To You Competitive salary based on experience and skills Firm-wide performance based bonus Competitive stock options package as an early member of the team A flexible paid time off and vacation policy Comprehensive health, vision, dental insurance Company FSA, 401k, commuter benefits And much more to come! For CO, NY, CA and WA residents, the salary range is $119,680 - 149,600 with a 25% Bonus and Equity. Actual compensation may vary based on individual candidate experience and location. Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and Prospective Employee Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will NOT sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Apply Now:
Workce Management Forecasting Analyst
About Figure Figure is revolutionizing financial services with its disruptive, scaled, and rapidly expanding technology platform. By capitalizing on the loan origination activities on its platform and extensive network of partners, Figure is poised to deliver and scale new products that enhance efficiency and transparency in the industry. Through the integration of cutting-edge technology, Figure’s platform fosters more transparent and efficient capital markets, bolstered by the growing pool of assets originated on its platform. This transformational journey is fueled by a dedicated team at Figure, characterized by their drive, innovation, collaboration, and passion for building from scratch. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the financial technology space. FastCo Most Innovative Companies Forbes Top 50 Blockchain Companies About the Role We are seeking a dedicated and detail-oriented individual to join our workforce management team as a Workforce Management Forecasting Analyst. The primary focus of this role is to provide comprehensive support to both the Workforce Management Scheduling Analysts and the Workforce Management Real-Time Analysts. The Workforce Management Forecasting Analyst plays a critical role in ensuring the smooth and efficient operation of our workforce management processes by assisting with forecasting and capacity planning, and facilitating effective communication between team members. Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the FinTech space! What You’ll Do Utilize workforce management tools to monitor real-time adherence to schedules, service level agreements (SLAs), and create and monitor forecasting analysis. Identify and address any deviations from planned staffing levels and service targets. Make adjustments to staffing allocations to optimize resource utilization and meet service goals. Proactively anticipate and respond to fluctuations in contact volume and staffing requirements. Analyze performance metrics, such as average handle time (AHT), occupancy, and adherence, to identify trends and areas for improvement. Generate and distribute real-time and daily performance reports to key stakeholders. Provide insights and recommendations based on data analysis to drive operational efficiency and improve service delivery. Collaborate with management and support teams to resolve issues promptly and minimize impact on service delivery. What We Look For 2+ years of experience in performing WFM functions (specifically in forecasting) in a contact center environment required Strong knowledge and experience with workforce management software (Calabrio, Verint, NICE) and telephony systems (e.g., Automatic Call Distributors, IVR systems such as Avaya, CISCO, or Twilio Flex) Good working knowledge of Excel, and the ability to organize/analyze data in a structured manner Focused, self-motivated, and reliable with the ability to stay focused on a task and work independently Ability to build rapport and trust with teams cross-functionally and across all levels Possesses a positive attitude with excellent interpersonal skills and the ability to interact and build solid working relationships with all levels of the organization Ability to work in a team environment and adapt to changing workload and circumstances effectively as well as respond to new information quickly Knowledge of the financial services regulatory environment Benefits and Perks Competitive salary and growth opportunities Company quarterly performance based bonus Equity stock options package Employer funded comprehensive health, vision, dental insurance and wellness program for employees and their dependents Employer funded life and disability insurance coverage Company HSA, FSA, Dependent Care, 401k, and commuter benefits Up to 12 weeks paid family leave In office, remote, and hybrid work location options Home office and technology stipend for those working outside of a traditional office more than 75% of the time Flexible time-off plan to empower employees to take the time off that they want and need Continuing education reimbursement Routine Team swag deliveries! For CO, NY, CA, and WA residents, the salary range is $51,900 - $61,900 with up to a 25% Bonus and Equity. Actual compensation may vary based on individual candidate experience and location. Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Apply Now:
Staff Software Engineer Core Tech
About Figure Figure is revolutionizing financial services with its disruptive, scaled, and rapidly expanding technology platform. By capitalizing on the loan origination activities on its platform and extensive network of partners, Figure is poised to deliver and scale new products that enhance efficiency and transparency in the industry. Through the integration of cutting-edge technology, Figure’s platform fosters more transparent and efficient capital markets, bolstered by the growing pool of assets originated on its platform. This transformational journey is fueled by a dedicated team at Figure, characterized by their drive, innovation, collaboration, and passion for building from scratch. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the financial technology space. FastCo Most Innovative Companies Forbes Top 50 Blockchain Companies About the Role Figure Technology Solutions is excited to be growing our businesses, expanding our teams, and leveling up our technology provider game. We are looking for curious, innovative, and collaborative team members. Engineering is at the heart of the action, and we are transforming the financial services industry by providing a blockchain-native lending solution. Every engineer has a big impact on the team and the growth of the company. As FTS delivers our Lending as a Service platform, we must deliver a shared software development platform, with an emphasis on data privacy for both our partners and our customers. This position will be instrumental in driving our data privacy initiatives and ensuring our compliance with internal and external standards. As an expert in multitenant technology solutions, you will collaborate with engineering, business, and external partners to build a stable, reliable platform for all of our products. What You’ll Do Be a leader, use your voice, and apply your tech skills to solve real-world problems Collaborate with a diverse group of people across Engineering, Data Science, Product, and Leadership, executing big opportunities and driving FTS to the top of the FinTech industry Work closely with DevOps, SecOps, and business teams to provide a secure platform of core services for Lending as a Service, focusing on developer adoption and low user friction Partner with security and compliance to meet and tighten data privacy policies Protect our partner’s data in a financial-grade, multitenant environment Work with development teams across the organization to provide guidance and troubleshoot issues Deliver solutions with backward compatibility and ease of adoption as an intrinsic part of the design Design, implement, and maintain a standard, company-wide platform for teams to build backend microservice, internal tools, and customer-facing applications on Provide leadership on both security and privacy concerns by designing and implementing systems, ensuring transparency, accountability, and protection of sensitive data across platforms Collaborate with cross-functional teams to enhance and optimize the existing tech infrastructure, aligning it with best practices for security, privacy, scalability, and regulatory compliance. Be empowered to drive innovation for our lending platform What We Look For Team player with a positive attitude who gets it done BS/BA or greater in Computer Science, Statistics, or a similar field 8+ years of software engineering experience in a fast-paced, agile environment Leadership experience working on big products with a multitenant architecture Expertise in designing and refining data architectures in a multitenant environment, with a strong focus on data privacy, lineage, governance, and integrating privacy and security by design Hands-on experience with implementing measures to meet PII regulations and partner requirements Demonstrated self-starter with the ability to execute work with minimal supervision A track record in conceptualizing and building end-to-end Ability to drive a project from concept to release, with bonus points for CIPT certification. Benefits and Perks Competitive salary and growth opportunities Company quarterly performance-based bonus Equity stock options package Employer-funded comprehensive health, vision, dental insurance, and wellness program for employees and their dependents Employer-funded life and disability insurance coverage Company HSA, FSA, Dependent Care, 401k, and commuter benefits Up to 12 weeks of paid family leave In-office, remote, and hybrid work location options Home office and technology stipend for those working outside of a traditional office more than 75% of the time Flexible time-off plan to empower employees to take the time off that they want and need Continuing education reimbursement Routine Team swag deliveries! For CO, NY, CA, and WA residents, the salary range is $156,640 - $195,800 with up to a 25% Bonus and Equity. Actual compensation may vary based on individual candidate experience and location. Depending on your residential location certain laws might regulate the way Figure Technology Solutions manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understood the above notice. Unfortunately, FTS is unable to provide sponsorship for this position. In compliance with federal law, all persons hired will be required to verify their identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire. Apply Now:
Senior Software Engineer Core Tech
About Figure Figure is revolutionizing financial services with its disruptive, scaled, and rapidly expanding technology platform. By capitalizing on the loan origination activities on its platform and extensive network of partners, Figure is poised to deliver and scale new products that enhance efficiency and transparency in the industry. Through the integration of cutting-edge technology, Figure’s platform fosters more transparent and efficient capital markets, bolstered by the growing pool of assets originated on its platform. This transformational journey is fueled by a dedicated team at Figure, characterized by their drive, innovation, collaboration, and passion for building from scratch. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation. Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the financial technology space. FastCo Most Innovative Companies Forbes Top 50 Blockchain Companies About the Role Figure Technology Solutions is excited to be growing our businesses, expanding our teams, and leveling up our technology provider game. We are looking for curious, innovative, and collaborative team members. Engineering is at the heart of the action, and we are transforming the financial services industry by providing a blockchain-native lending solution. Every engineer has a big impact on the team and the growth of the company. As FTS delivers our Lending as a Service platform, we must deliver a shared software development platform, including services that implement our blockchain-native lending products. This position will be instrumental in developing reusable solutions to allow other teams to quickly and easily manage assets on the blockchain, delivering truth over trust in lending. You will collaborate with engineering, business, and external partners to build a stable, reliable, multitenant blockchain platform for all of our lending products. What You’ll Do Be a leader, use your voice, and apply your tech skills to solve real-world problems Collaborate with a diverse group of people across Engineering, Data Science, Product, and Leadership, executing big opportunities and driving FTS to the top of the FinTech industry Work closely with DevOps, SecOps, and business teams to provide a foundational blockchain layer for Lending as a Service, focusing on developer adoption and low user friction Collaborate with our partners to maintain and evolve our blockchain-native technology Work with development teams across the organization to provide guidance and troubleshoot issues Deliver solutions with backward compatibility and ease of adoption as an intrinsic part of the design Design, implement, and maintain a standard, company-wide platform for teams to build backend microservice, internal tools, and customer-facing applications on Be empowered to drive innovation for our lending platform What We Look For Team player with a positive attitude who gets it done BS/BA or greater in Computer Science, Statistics, or a similar field 5+ years of software engineering experience in a fast-paced, agile environment Experience with implementing blockchain solutions or a passion to gain that experience Familiarity with delivering software in a multitenant environment Demonstrated self-starter with the ability to execute work with minimal supervision A track record in building, releasing, and maintaining features end-to-end Benefits and Perks Competitive salary and growth opportunities Company quarterly performance-based bonus Equity stock options package Employer-funded comprehensive health, vision, dental insurance, and wellness program for employees and their dependents Employer-funded life and disability insurance coverage Company HSA, FSA, Dependent Care, 401k, and commuter benefits Up to 12 weeks of paid family leave In-office, remote, and hybrid work location options Home office and technology stipend for those working outside of a traditional office more than 75% of the time Flexible time-off plan to empower employees to take the time off that they want and need Continuing education reimbursement Routine Team swag deliveries! For CO, NY, CA, and WA residents, the salary range is $119,680 - $149,600 with up to a 25% Bonus and Equity. Actual compensation may vary based on individual candidate experience and location. Depending on your residential location certain laws might regulate the way Figure Technology Solutions manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understood the above notice. Unfortunately, FTS is unable to provide sponsorship for this position. In compliance with federal law, all persons hired will be required to verify their identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire. Apply Now: