Serotonin
Industry not specified
About Serotonin
The marketing firm and product studio for web3.
Open Positions at Serotonin
Senior QA Automation Engineer TypeScript
Collaborate with product, engineering, and design teams to define and implement comprehensive testing plans across the entire software development lifecycle. Design, develop, and execute manual and automated test cases to ensure product functionality, performance, and security meet the highest standards. Identify, track, and document defects, and work closely with developers to ensure timely resolution. Contribute to the development and maintenance of automated testing frameworks and tools. Lead the development and implementation of QA processes, best practices, and standards to promote efficiency and scalability. Provide guidance and mentorship to other QA team members, fostering a culture of continuous learning and improvement. Collaborate with product, engineering, and design teams to define and implement comprehensive testing plans across the entire software development lifecycle. Design, develop, and execute manual and automated test cases to ensure product functionality, performance, and security meet the highest standards. Identify, track, and document defects, and work closely with developers to ensure timely resolution. Contribute to the development and maintenance of automated testing frameworks and tools. Lead the development and implementation of QA processes, best practices, and standards to promote efficiency and scalability. Provide guidance and mentorship to other QA team members, fostering a culture of continuous learning and improvement. 5+ years of experience in software quality assurance, with a strong focus on frontend automation using tools like Cypress or Playwright. Demonstrated ability to build and improve QA processes from the ground up. Experience working in a fast-paced, agile development environment. Web3 experience is a significant advantage but not required. Proficiency in frontend automation frameworks and tools. Strong understanding of software testing methodologies, including black-box, white-box, and exploratory testing. Experience with test case management and defect tracking tools. Passion for quality and a meticulous attention to detail. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. 5+ years of experience in software quality assurance, with a strong focus on frontend automation using tools like Cypress or Playwright. Demonstrated ability to build and improve QA processes from the ground up. Experience working in a fast-paced, agile development environment. Web3 experience is a significant advantage but not required. Proficiency in frontend automation frameworks and tools. Strong understanding of software testing methodologies, including black-box, white-box, and exploratory testing. Experience with test case management and defect tracking tools. Passion for quality and a meticulous attention to detail. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. Global Impact: Contribute to a rapidly expanding global organization at the forefront of Web 3 innovation. Well-being: Unlimited paid days off policy to prioritize your own rest and relaxation. Ownership: Stock options and Token grants, empowering you to be a part of the success story. Resources: Access to top-notch hardware and software tailored to your role's requirements. Remote or Hybrid working - We have an office in Lisbon and can help with relocation Global Impact: Contribute to a rapidly expanding global organization at the forefront of Web 3 innovation. Well-being: Unlimited paid days off policy to prioritize your own rest and relaxation. Ownership: Stock options and Token grants, empowering you to be a part of the success story. Resources: Access to top-notch hardware and software tailored to your role's requirements. Remote or Hybrid working - We have an office in Lisbon and can help with relocation Apply Now:
Web3 Marketing Associate Remote
Ultimately responsible for on-time delivery of client work Oversee operations of strategic client accounts including project management, document management, timelines, resource allocation, and profitability analysis Manage a tight client operations process, from kickoff to closure Actively work with a Sr. Marketing Director on their accounts to determine project management needs Sets deadlines, keeps project management software up to date, follows up with internal and external teammates to maintain operational efficiency Shepherd the internal team to maintain deadlines Second responder for client channels Own agendas & notetaking for client meetings, determine next steps, send agendas before and recaps after meetings for all parties Own weekly updating of OKR’s, KPI’s, and meeting agendas Create monthly client business reviews Distribute major strategic documents to Marketing Directors and / or strategic advisors Flag any and all delivery issues to leadership team for input / problem solving Ultimately responsible for on-time delivery of client work Oversee operations of strategic client accounts including project management, document management, timelines, resource allocation, and profitability analysis Manage a tight client operations process, from kickoff to closure Actively work with a Sr. Marketing Director on their accounts to determine project management needs Sets deadlines, keeps project management software up to date, follows up with internal and external teammates to maintain operational efficiency Shepherd the internal team to maintain deadlines Second responder for client channels Own agendas & notetaking for client meetings, determine next steps, send agendas before and recaps after meetings for all parties Own weekly updating of OKR’s, KPI’s, and meeting agendas Create monthly client business reviews Distribute major strategic documents to Marketing Directors and / or strategic advisors Flag any and all delivery issues to leadership team for input / problem solving 2+ years of experience in client services operations within marketing Agency experience required Proven track record of growing client relationships over time Strong understanding of digital marketing (SEO, paid media, CRO, etc.) Strong communication and collaboration skills 2+ years of experience in client services operations within marketing Agency experience required Proven track record of growing client relationships over time Strong understanding of digital marketing (SEO, paid media, CRO, etc.) Strong communication and collaboration skills Competitive Salary 401k (US Only) Health Insurance (US Only) Remote Work Environment Flexible PTO Maternity/Paternity Leave Competitive Salary 401k (US Only) Health Insurance (US Only) Remote Work Environment Flexible PTO Maternity/Paternity Leave Apply Now:
Web3 Social Media Manager Remote
Due to time zone considerations, we are currently prioritizing candidates based in the Americas and Europe for this position.Who is SerotoninSerotonin is the leading breakthrough marketing and communications partner for digital asset companies, working with the top businesses and entrepreneurs in the industry on brand positioning, media relations, content, growth marketing, and go-to-market strategy. We bring together a deep expertise in financial services, digital assets, and decentralizing technologies to help innovators tackle some of the biggest challenges facing business and society by building the next generation of products, services, and experiences.Who are youSerotonin is seeking a Social Media Manager to lead, develop, and execute effective social media management and engagement strategies on behalf of clients. The person in this role will work closely with a full team of marketers, including PR, Content, and Branding pillars. The ideal candidate should have a deep understanding of crypto and blockchain with a strong familiarity with Crypto Twitter, Farcaster, Facebook, Instagram, and any other social platforms relevant to the industry as it evolves.About the RoleReports to the Senior Director of Social and Content and is responsible for overseeing assigned clients’ daily social media strategy and output. Ability to write in multiple voices, from newsy/informative to humorous and lighthearted to technical and academic - able to tailor messaging across platforms in line with client’s branding.Maintain both a consistent understanding and a strong pulse of the current events, projects, ecosystems, leading technologies and narratives within the web3 ecosystem. Work cross-functionally with PR, events, community, marketing, and growth ensuring content remains consistent and aligned for deepest impact Leverage data and social media marketing tools to analyze areas of weakness in order to grow internal serotonin and client brands.Responsibilities Manage the social media strategy, operations, and execution for 3-5 Serotonin clients. Work closely with the senior social leaders and Senior Director of Content and Social as well as Marketing Directors to develop social strategy and proactively ideate new social opportunities for clients. Create and maintain account management systems to operationalize scheduling, posting, and replying. Work closely with the PR, Content, and Growth teams to plan and execute owned marketing campaigns. Collaborate cross-functionally with PR, events, community, marketing, and growth ensuring content remains consistent and aligned. Leverage data and social media marketing tools to analyze areas of weakness in order to grow internal Serotonin and client brands. Strategize, operate, and execute other social media activities such as: Twitter Spaces, AMAs, giveaways, and growth campaigns. Stay on top of technology trends and announcements across the web3 ecosystem. Remain well-versed in the social strategies of other technologies and product teams. Requirements 3+ years experience working in a social media based role creating copy and content, ideally within an agency setting. Experience with overseeing and launching social media campaigns (within the crypto ecosystem is a bonus). Excellent written, verbal, and strategic communication skills. Strong client relations and collaboration skills. Ability to inspire, motivate, and positively influence your team members from all walks of life to be successful. Desire to be in web3 with the resilience to thrive in a fast-paced, agency environment. Strong understanding of the web3/crypto space and strong affiliation with an on-chain community. Benefits Competitive Salary 401k (US Only) Health Insurance (US Only) Remote Work Environment Flexible PTO Maternity/Paternity Leave Apply Now:
Senior Software Engineer Python
Design, build, and maintain robust, scalable systems for data from DeFi protocols, blockchain networks, and various other data sources Contribute to making our platform world-class Collaborate with stakeholders to understand their system requirements and provide the necessary support to help their productivity. Implement quality control measures to ensure system integrity and quality Actively participate in code and design reviews, providing constructive feedback to peers and maintaining high coding standards Keep up-to-date with the latest industry trends, technologies, and best practices to ensure the continuous improvement of the platform Contribute to the creation of technical documentation and user guides Troubleshoot, diagnose, and resolve software defects, ensuring optimal system performance and reliability Design, build, and maintain robust, scalable systems for data from DeFi protocols, blockchain networks, and various other data sources Contribute to making our platform world-class Collaborate with stakeholders to understand their system requirements and provide the necessary support to help their productivity. Implement quality control measures to ensure system integrity and quality Actively participate in code and design reviews, providing constructive feedback to peers and maintaining high coding standards Keep up-to-date with the latest industry trends, technologies, and best practices to ensure the continuous improvement of the platform Contribute to the creation of technical documentation and user guides Troubleshoot, diagnose, and resolve software defects, ensuring optimal system performance and reliability At least 4 years of professional development experience. Experience developing production-quality software in high-performance languages. We currently use Python, Next.s & Typescript but are open. Experience with distributed data processing frameworks and related technologies such as Dagster, Prefect, Airflow, Kafka, Spark, Flink, etc. Experience with building backend systems. Demonstrated experience in optimizing front-end performance and familiarity with browser APIs. Ability to quickly internalize abstract concepts in new domains, coupled with strong problem-solving skills and attention to detail. Ability to work independently and within a team, manage multiple projects, and meet deadlines. Strong communication skills and the ability to work collaboratively in a distributed team environment Passion for DeFi and the broader crypto ecosystem, with a willingness to immerse oneself in the space. At least 4 years of professional development experience. Experience developing production-quality software in high-performance languages. We currently use Python, Next.s & Typescript but are open. Experience with distributed data processing frameworks and related technologies such as Dagster, Prefect, Airflow, Kafka, Spark, Flink, etc. Experience with building backend systems. Demonstrated experience in optimizing front-end performance and familiarity with browser APIs. Ability to quickly internalize abstract concepts in new domains, coupled with strong problem-solving skills and attention to detail. Ability to work independently and within a team, manage multiple projects, and meet deadlines. Strong communication skills and the ability to work collaboratively in a distributed team environment Passion for DeFi and the broader crypto ecosystem, with a willingness to immerse oneself in the space. Experience working in the crypto industry is a big plus but not required. Experience with Hardhat & Postgres preferred Enthusiasm for the space, especially DeFi, is very much desired. Background in smart contract development (e.g., Solidity) or contributions to the DeFi community through research or open-source projects. Experience working in the crypto industry is a big plus but not required. Experience with Hardhat & Postgres preferred Enthusiasm for the space, especially DeFi, is very much desired. Background in smart contract development (e.g., Solidity) or contributions to the DeFi community through research or open-source projects. Remote first - work from anywhere in the US & CAN! Competitive packages with the added opportunity for incentive based compensation Regular in-person company retreats and cross-country "office visit" perk 100% paid medical, dental and vision premiums for employees Laptop, monitor, keyboard and mouse setup provided $1,000 WFH stipend upon joining $100 per month reimbursement for fitness-related expenses Monthly reimbursement for home internet, phone, and cellular data Unlimited vacation policy 100% paid parental leave of 12 weeks Fertility benefits Remote first - work from anywhere in the US & CAN! Competitive packages with the added opportunity for incentive based compensation Regular in-person company retreats and cross-country "office visit" perk 100% paid medical, dental and vision premiums for employees Laptop, monitor, keyboard and mouse setup provided $1,000 WFH stipend upon joining $100 per month reimbursement for fitness-related expenses Monthly reimbursement for home internet, phone, and cellular data Unlimited vacation policy 100% paid parental leave of 12 weeks Fertility benefits Apply Now: