Director Product Delivery
Job Description
Support the CPO in identifying and communicating clear strategies and roadmaps that support Crypto.com as an innovative, product-led organization Manage complex, large-scale cross-team, cross-functional technology build initiatives. Ensure clear requirements for new-to-market products and feature enhancements. Interface with Engineering, Compliance, Legal, Risk and Operations, Security and other teams to define requirements and impacts, estimate work efforts, define milestones and manage resources. Deliver results by working with cross-functional teams from ideation to launch To support the conversion of launched projects into effective ongoing run operations. Track progress, resolve dependencies, evaluate risks and create clear dashboards to communicate status to management and project stakeholders. Design and track metrics around initiative goals, and make decisions based on data. Where required, promptly and clearly escalate issues to drive speedy resolution to issues or blockers. Work with QA teams to ensure thorough testing for high quality, on spec deliveries. Orchestrate technology initiatives with business feature deliveries to ensure the coordination between teams and balance out tech and business priorities. Facilitate and maintain documentation with developers for different audiences such as production support playbooks and API documentation. Maintain deployment workflow and improve knowledge discovery to empower the team. Support the CPO in identifying and communicating clear strategies and roadmaps that support Crypto.com as an innovative, product-led organization Manage complex, large-scale cross-team, cross-functional technology build initiatives. Ensure clear requirements for new-to-market products and feature enhancements. Interface with Engineering, Compliance, Legal, Risk and Operations, Security and other teams to define requirements and impacts, estimate work efforts, define milestones and manage resources. Deliver results by working with cross-functional teams from ideation to launch To support the conversion of launched projects into effective ongoing run operations. Track progress, resolve dependencies, evaluate risks and create clear dashboards to communicate status to management and project stakeholders. Design and track metrics around initiative goals, and make decisions based on data. Where required, promptly and clearly escalate issues to drive speedy resolution to issues or blockers. Work with QA teams to ensure thorough testing for high quality, on spec deliveries. Orchestrate technology initiatives with business feature deliveries to ensure the coordination between teams and balance out tech and business priorities. Facilitate and maintain documentation with developers for different audiences such as production support playbooks and API documentation. Maintain deployment workflow and improve knowledge discovery to empower the team. 10+ years of relevant work experience in project and/or program management in a software applications development environment. Experience working as a software consultant is a plus A deep understanding of the crypto / web3 / innovation spaces including deep exposure to crypto projects/token development / smart contracts Working knowledge of how crypto products and markets are developed and utilized Experience working in a crypto or web3 organization / DAO / project Exposure to Agile and Scrum development methodologies Experience communicating with technical and non-technical stakeholders across multiple business units. Excellent problem-solving skills and the ability to align the efforts of disparate groups to achieve a common goal Excellent communication and interpersonal skills. Mentoring skill is a plus Clarity of thinking and resourcefulness - to show strong decision-making capability and leadership in respectfully driving outcomes under time and resource pressures Fluent in verbal and written English Experience in using JIRA/Confluence Strong Excel skills PMP, CSM, PSM, ACP certifications are preferred 10+ years of relevant work experience in project and/or program management in a software applications development environment. Experience working as a software consultant is a plus A deep understanding of the crypto / web3 / innovation spaces including deep exposure to crypto projects/token development / smart contracts Working knowledge of how crypto products and markets are developed and utilized Experience working in a crypto or web3 organization / DAO / project Exposure to Agile and Scrum development methodologies Experience communicating with technical and non-technical stakeholders across multiple business units. Excellent problem-solving skills and the ability to align the efforts of disparate groups to achieve a common goal Excellent communication and interpersonal skills. Mentoring skill is a plus Clarity of thinking and resourcefulness - to show strong decision-making capability and leadership in respectfully driving outcomes under time and resource pressures Fluent in verbal and written English Experience in using JIRA/Confluence Strong Excel skills PMP, CSM, PSM, ACP certifications are preferred Apply Now:
Skills & Requirements
About Crypto.com
Crypto.com is a platform that allows users to buy, sell, and pay with various cryptocurrencies. It also offers a range of financial services, including a cryptocurrency credit card and a high-yield savings account.